How to Change Your Email Address as an Investor

Need to update the email address linked to your investor account? Here's how to change it safely and keep access to your holdings.

Steps to Change Your Email

1. Log into your My Cake portal at app.cakeequity.com/portal

2. Click your profile (initials or profile picture) in the top right corner

3. Select 'Update Email' from the dropdown menu

4. Enter your new email address in the field provided

5. Check your email for the 'Cake - Email change confirmation' message and click 'Confirm new email' to finalize the change

What Happens Next

After confirming your new email, you'll be automatically logged out. Simply log back in using your new email address with your existing password—no need to create a new account or password!

Security features to protect your account:

• Your old email receives a notification about the change

• Your new email must verify with a one-time code before the change takes effect

Important Notes

Can't change your email? You won't be able to update your email if you have pending contracts waiting for your signature. Complete those first, then try again.

Keep your company informed: Once you've successfully changed your email, consider letting the company know about your new contact details to ensure you receive important updates.

Still Need Help?

If you're having trouble updating your email or can't access your account, contact our support team by submitting a new support request.